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Natural Products For Body & Home.

Privacy Policy

Indigo Wild respects your right to privacy. We will never rent or sell your contact information to any third party. 
Information is stored on our servers and is protected by industry standard security practices.

In signing up for our emails you agree that Indigo Wild (3125 Wyandotte Street, Kansas City, Missouri 64111) may use the data you provided to keep in touch by e-mail about the contents and/or products you're interested in. You may revoke your consent at any time, either by snail mail or email to zumchicks@indigowild.com. With regard to our emails and special offers, you may remove yourself from future mailings at any time by clicking the preferences link at the bottom of one of our emails and following the on screen instructions. 

If you have any questions, you may contact us at any time:

By Phone: 1-800-361-5686
By Fax: 1-816-221-4035
E-mail: zumchicks@indigowild.com
By Mail: 3125 Wyandotte Street
Kansas City, MO 64111

Indigo Wild Privacy Policy

Last Updated: May 13, 2019

 

Privacy is the best policy, except when you’re in the shower with a friend – your Zum Bar. Indigo Wild, LLC (“we,” “us,” or “our”) takes our customers’ privacy seriously and takes certain steps to protect that privacy. This Privacy Policy  explains our online and offline practices in regards to the collection, use, disclosure, and protection of information that is provided by you to us or that is collected via our website https://www.indigowild.com/(the “Website”), mail, Indigo Wild’s retail stores and wholesale accounts, social media pages that we own or have sole control over, and other online services, applications or advertisements to which this Privacy Policy is specifically linked.

By engaging with our Website, social media pages and the other online services, applications or advertisements that are subject to this Privacy Policy, you agree that we may collect, process, and use your information as stated in this Privacy Policy.

This Privacy Policy does not cover the information practices of third parties, including other companies that may advertise on this Website.  In addition, our Website may contain links to third party websites.  Please note that once you click on such a link, you will have left our Website and should be aware that we do not have any control over third party websites.  Use of third party websites, and information collected by their parties, are governed by their privacy policies.  We encourage you to exercise caution and review their privacy policies before using their websites.

We are a general audience site.  Our website, products, and services are all directed to people who are at least 16 years of age or older.  We do not knowingly collect, use, or disclose information from children under the age of 16.  If we discover we have collected information from an underage child, we will promptly delete that information.

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our Website here: https://www.indigowild.com/terms-conditions

 

Information We (and Third Parties) Collect

We collect information from you when you register an account on our Website, use the Website, request a catalog, submit comments or feedback through our Website, sign up to receive communications and announcements from us, place a purchase order through our Website, respond to a survey, fill out an event or website form, submit a product review, post comments on our social media accounts, contact us, or use any other service on our Website.  We also collect information from you through cookies.  We will retain this information for as long as necessary to fulfill the purposes of their collection.  We will also retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws).  We may use certain service providers to directly collect information from you for a number of purposes, including analyzing web traffic on our sites, tailoring the Website to your preferences, and improving our products and services on the Website.

When you use the Website, we collect your computer’s IP address, cookies, and other identifiers that may help us identify your device.

Cookies:  A cookie is a small file placed on your device.  We use cookies to keep track of your use and selections on our Website.  We use this information to tailor the Website to your preferences and to improve our products and services on the Website.  For more information about how cookies work and how to disable them, visit http://www.allaboutcookies.org/.  You can choose to accept or decline cookies but disabling cookies may prevent you from using certain features or services on our Website.

As a part of our email signup, account creation, catalog request, events, and/or checkout process, we collect information that you provide us, like your name, shipping address, billing address, email address and phone number. We will collect additional information from you as reasonably necessary to provide you with services offered on our Website, such as your credit card number and other financial information to fulfill a purchase order.

 

How We Use the Information We Collect

We use the information we collect to respond to you after you contact us, to communicate with you regarding your purchases, to provide services on our Website, to improve our products and services, to maintain internal records, and to send you communications about our products or services. 

For example, the financial information we collect from you when you place an order on the Website or through our retail locations is used to charge you for the products you would like to purchase. The contact information, including email address, phone number, addresses, and name, are used to process and fulfill your order and ship it to you.  That information may also be used to send you announcements and updates about Indigo Wild (if you decide to opt in to receiving those communications).

When you sign up to receive emails, we will send you emails.  At times of the year this may be every day. Emails are meant to send to the latest and greatest information and deals on all things Zum. This may include: promotional deals, new product launches, product content, pickup lines, haikus, or random goat quotes. You can unsubscribe at any time by clicking “unsubscribe” at the footer of one of our emails or send your name and information to nocatalogplease@indigowild.com.

We may also aggregate your information with other users’ information in order to generate anonymous reports for our use.

We only have access to or collect information that you provide us through your use of the Website.  We will not collect your information about your online activities over time and across different websites and therefore do not respond to Do Not Track (DNT) signals.

 

Disclosures to Third Parties

Service Providers: We’re a small crew at the Zum Factory so, at various times, we share user information with third party service providers in order to carry out various services in connection to the Website, including processing information, fulfilling and shipping orders, maintaining and improving our Website, maintaining customer lists and databases, sending & delivering packages, mail and email, marketing strategy and consultation, processing payments, providing customer service, analyzing web traffic, tailoring the Website to your preferences, and operating and providing other services on our Website.

For example, we use Magento to operate our online store. We also use Google Analytics to help us analyze web traffic and understand how our customers use the Website.  For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en.  You may be able to opt out of Google Analytics tracking your behavior on our Website by following the instructions here: https://tools.google.com/dlpage/gaoptout.

We will share your information with these third party service providers as reasonably necessary for them to provide these services.  The information shared with these service providers will not be used for any other purpose.

Disclosures Required By Law: We may also disclose your information as required under applicable law.

Business Transfers: We’re trying to make the world a cleaner place filled with good smells one Zum Bar at a time. In order to continue to grow and get more Soap and other Zum products, we might buy or sell subsidiaries or part of the business. However, any company that purchases part of our business will be required to comply with this Privacy Policy with respect to all data and  information transferred as part of that transaction.

 

Targeted Advertising

We do use your information to provide you with targeted advertisements or marketing communications. 

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

- Facebook: https://www.facebook.com/settings/?tab=ads

- Google: https://www.google.com/settings/ads/anonymous

Additionally, you may be able to opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Accessing and Updating Your Information

If you do not want to receive newsletters or communications from us, either online or through the mail, please do one of the following:

  1. Send us an email at nocatalogplease@indigowild.com
  2. Call Us at (800) 361-5686
  3. Click “Unsubscribe” on the footer of the email that was sent to you. This will remove you from all email marketing communication only.

 

Want to update your information in order to continue to receive emails and mailings? 

  1. Send us an email at zumchicks@indigowild.com
  2. Call us at (800) 361-5686
  3. Log in to your online account at indigowild.com to review and update your information to make sure it is accurate and complete .

If you would like to access or request a copy, correction, or deletion of the information we have collected from you, or object to or deny the processing of that information, please contact us via email at zumchicks@indigowild.com.

 

Protection of Your Information

We want you to have trust in the process and continue to love Zum. We are committed to making sure your privacy is protected when we collect information from you.  While we cannot completely guarantee the safety of your information, we maintain physical, electronic, and procedural safeguards to help protect your information. We also make sure that any third parties we may use to process your information also use appropriate security measures to protect your data.  If you are located outside the United States, please note that your information may be transferred outside of your state, province, country, or other governmental jurisdiction to the United States, and will be stored and processed securely there.  By consenting to this Privacy Policy and collection of that information, you agree to the transfer of that information.

 

Updates to the Privacy Policy

We may revise and update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.  Changes to this Privacy Policy are effective when they are posted on this page, so please review this Privacy Policy periodically for any changes.  In the event of a material change, you will be notified via email with the address you provided us, if you have consented to receiving email communications from us.

 

Questions or Concerns? We’re here to help with questions regarding recommendations on our favorite scent blends, this Privacy Policy, or data processing. Contact us with questions, concerns, or complaints:

  1. Send us an email at zumchicks@indigowild.com
  2. Call us at (800) 361-5686

 

You may also be able to refer a complaint to your local data protection regulator if you are not satisfied with the way we handled your complaint.