Gratification Guarantee


At Indigo Wild, LLC (“Indigo Wild”), our goal is to send our customer’s bodies on a botanical bender. This is why we proudly stand behind our products and our quality controls.  If you aren’t completely and totally satisfied with an Indigo Wild product you purchased from us or one of our authorized sellers, please let us know within forty-five (45) days of the date of purchase to request a refund, exchange, or replacement product.  

Please note that because we are unable to control the quality of our products sold by unauthorized sellers, unless otherwise prohibited by law, our Gratification Guarantee is not available for products purchased from unauthorized sellers, including unauthorized Internet websites and unauthorized storefronts on online marketplace websites.  The Guarantee is also limited to the original, end-user purchaser.

How To Claim The Guarantee

To submit a Guarantee request, please call us (1-800-361-5686), or email us ( Please make sure to include in your communication to us or be prepared to provide us with the following information:

  • * Your full name, address, phone number, email address, and preferred method of contact 
  • * A brief description of why you are unsatisfied with your product
  • * The date you purchased your product
  • * Where you purchased your product
  • * A copy of your receipt or other proof of purchase

If your request is approved, you may be asked to provide pictures or to ship the product back to us at the below address so we can use that information to make better Zum in the future! 

Indigo Wild, LLC
3125 Wyandotte St.
Kansas City, MO 64111

 You must submit your Guarantee request within forty-five (45) days of the date of purchase. Please note we may request that you send product photos or send the product back to us.

Guarantee Guidelines

Indigo Wild reserves the right to verify information, require a valid proof of purchase, and to deny Guarantee requests in its discretion in cases of suspected fraud or if customer has abused the Indigo Wild Gratification Guarantee.
If you have any questions regarding whether a seller is an authorized Indigo Wild seller, please check out the Stranger Danger page of our website or give our Zumfessionals a ring at 1-800-361-5686.