Indigo Wild Privacy Policy

Privacy is the best policy, except when you’re in the shower with a friend – your Zum Bar. Indigo Wild keeps customers’ privacy at the utmost level of importance and takes certain steps to protect that privacy. Indigo Wild’s purpose is to provide this Privacy Policy Statement (“Privacy Policy”) to inform customers of our practices p in regards to the collection, use and disclosure of information that is provided by you to us or that is collected via our website Indigowild.com (the “Website”), mail, Indigo Wild’s retail stores and wholesale accounts, social media pages that we control, and other online services, applications or advertisements that this Privacy Policy Statement is linked to. By engaging with our website, social media pages and other online services, applications or advertisements you agree that we may acquire, process, and use your information as stated in this Privacy Policy Statement. The following information is to inform you as a customer, the information that is gathered, how it is used, and how it is protected. If you have previously read this Privacy Policy, note the date of the most recent update listed at the end of the document and review again.

Questions, Comments, Concerns about the privacy and security of your information?

Please reach out to us at: zumchicks@indigowild.com

Collection and Use of Non-Personal Information-

Session Analytics Information-

Upon entering The Website, we may automatically capture non-personally identifiable information about the device (computer, tablet or mobile, for example) you are using while interacting with the Website. IP addresses may also be collected, as well as the type of browser software. This is used to enhance your shopping experience or diagnose problems. Your IP address does not reveal your name, email address or other personal information. While you are browsing and interacting with the Website, we may also collect activity information regarding your site behavior – time & duration of visit, categories & products browsed, search terms and shopping cart contents. Cookies: Another vehicle with which non-personally identifiable information is collected is via the use of “cookies.” A cookie is a code that a Website puts on your computer hard drive, tablet, or mobile device to that it is able to remember certain data aspects about you while using or revisiting a website. This makes your experience on the website better through ease of use and customization. This also helps us improve the functionality of the Website to make it even better for you and other customers who are interested in Zum. Cookies will remain on your hard drive, tablet or mobile device after you have completed your purchase or left the Website. You as a customer have the opportunity to decline cookies, but rest assured they do not collect personally identifiable information. If you do decline, certain features of the Website may not be available.

Collection and Use of Personal Information-

Personal information is collected when you: Sign up for Emails Request a catalog Register on the Website Place an order Respond to a survey Fill out an event or website form Submit a product review Comment on Social Media As a part of our email signup, account creation, catalog request, events, and/or checkout process we collect and store various areas of personally identifiable information. That may include your name, shipping & billing addresses, email address and phone number). Your credit card number is also collected in order to process your orders, it is not stored in our website database at any time.

How we use Personal Information –

The financial information (credit card number) that is collected through the shopping experience on the Website or through our retail locations is used to bill you for the products you would like to purchase. The contact information including email address, phone number, addresses, and name, are used to ship your order and send you information about Indigo Wild. At any point that you wish to remove yourself from receiving future mailings via mail or email, you can send your Name and information to nocatalogplease@indigowild.com When you sign up to receive emails, we will send you emails. At times of the year this may be every day. Emails are meant to send to the latest and greatest information and deals on all things Zum. This may include: promotional deals, new product launches, product content, pickup lines, haikus, or random goat quotes. You can unsubscribe at any time by clicking “unsubscribe” at the footer of one of our emails or send your name and information to nocatalogplease@indigowild.com Addresses: Shipping addresses are used to ship the physical products that you have ordered to you. We may also send catalogs, postcards, or other goodies to you. Billing addresses are used in correlation to the payment information you provide in order to verify the validity of the transaction. We do not share customer names, addresses, emails or payment information, other than the scenarios presented below for the purpose of providing the purchased product or service requested.

Disclosure of Personal Information-

The Instances below describe the occasions in which personal information is disclosed. Emails: The email address provided in the order process and email signup process will be used to send information about your order, product updates, and specials. We do not buy or sell email addresses. Service providers: We’re a small crew at the Zum Factory so at various times we employ companies and individuals to carry out various functionalities in regards to the Website, order fulfillment process, shipment, and follow up. These tasks may include Website maintenance and improvement, order processing and fulfillment, maintaining customer lists and database, sending & delivering packages, mail and email, marketing strategy and consultation, processing payments, and providing customer service. The information provided is based on a need to know basis and the individuals and companies only have access to the information that is necessary in order to perform the function. It is not to be used for ant other purpose. For Your Protection and Ours: In order to comply with applicable laws, regulations, legal processed or government requests personal information may be released. This is to protect the rights, property, and safety of Indigo wild and its employees and Zum customers. Business transfers: We’re trying to make the world a cleaner place filled with good smells one Zum Bar at a time. In order to continue to grow and get more Soap and other Zum products, we might buy or sell subsidiaries or part of the business. In transactions like these, customer information is a transferred business asset. All information continues to fall under any pre-existing Privacy Policy statements. Sharing: We may share your name and address with other companies that we work with in order to send you catalogs, emails and information about Indigo Wild and products that may interest you. We do not share credit card information or email addresses with these companies. You may opt out of our mailings by sending your name and address to nocatalogplease@indigowild.com.

How to opt out and remove your name and information from our Emails, Mailings, and Sharing-

If you would like to remove your information from our Email and Mail database please follow these steps:

1. Send an email to nocatalogplease@indigowild.com.

2. Call Us at 800-361-5686.

3. Click “Unsubscribe” on the footer of the email that was sent to you.

This will remove you from all email marketing communication only.

Want to update your information in order to continue to receive emails and mailings? 

1. Email zumchicks@indigowild.com.

2. Call us at 800-361-5686.

3. Log in to your online account at indigowild.com and update your information.


Protection of your Information - As a customer we treat your information as our own. We want you to have trust in the process and continue to love Zum. While we can’t completely guarantee the safety of your information, we have installed physical, electronic, and managerial security procedures to help protect your information.

External links – If linked to an outside web site from indigowild.com, these websites do not apply to the Privacy Policy laid out above. Please look at the privacy statements that are featured on that specific website in regards to how they treat personal information before proceeding.

Updates to the Privacy Policy - From time to time this Privacy Policy may be updated in accordance to new features, regulations or processes. When changes are made, they will be posted on the Website. In the event of a material change you will be notified via email with the address you provided us. Your consent – by using our site, you consent to this Policy.

Questions? We’re here to help with questions regarding this Policy, your information, or with recommendations on our favorite scent blends. Contact us at: Send an email to zumchicks@indigowild.com Call us at 1-800-361-5686

Effective date March 2019